How do you modernize an iconic brand while honoring the rich history and authentic experiences that have led its industry for years?
For Lippincott, effectively refreshing the Hawaiian Airlines identity centered on understanding its distinctive culture and customer experience. Equally important was supporting business growth drivers such as expanding routes to Asia and introducing a highly anticipated fleet of Airbus A321s.
We based our vision on Hawaiian warmth and authenticity
Working closely with cultural experts and a committee of Hawaiian’s front-line employees, Lippincott set out to create a modern identity that preserved the integrity of the brand and stayed true to cherished traditions. Our approach depended on the guidance and buy-in of a particular constituency: long-standing employees who were heavily invested in the Hawaiian Airlines brand. After all, Hawaiian Airlines’ people are the cultural ambassadors who make the company unique; their connection with guests differentiate the airline in a highly competitive market.
Our project timetable required the parallel creation of the design principles, identity and design system — a requirement that depended on continuous flexibility and collaboration. The logo effort centered on a core icon of Hawaiian Airlines’ identity: the beloved and enduring Pualani, an embodiment of warmth and joy. Known as the “flower of the sky,” the regal Pualani now sits in front of the sun, majestically stewarding guests along their journey.
Purple features prominently across the visual identity and is complemented by a new type treatment. The combination appeals to an international audience and reflects Hawaiian Airlines’ reputation as a modern, premium brand. Maile, a lei reserved for important occasions, is now draped around each aircraft to symbolize a warm welcome to guests in a distinctly Hawaiian manner.
The refreshed brand launched on Lei Day (May 1) with a celebration of employee service and contributions. While this new identity is a promise to guests that Hawaiian Airlines offers the warmth, care and generosity that are hallmarks of Hawaiian culture, it is also a rallying cry for the 6,500 Hawaiian Airlines employees who fly higher and with renewed pride in their one-of-a-kind airline.
Identity Design, 2017
Best New Livery, 2017
Enterprise Rebrand, 2018