“For 50 years, DigiKey’s focus has centered on accelerating progress for every engineer, designer and builder. Our updated look and feel reflects that inspirational progress, our leadership position in the industry and our commitment to digital experiences and solutions that move goods and ideas forward.”President, DigiKey
From cult classic distributor to global
For the past 50 years, DigiKey has grown into a brand beloved by its customers and partners. Known for its exceptional service, superior offering, and cult-like affinity within the design engineer community, it leads the pack when it comes to the sale of electronic components for prototyping and design. From garage tinkerers to Apple R&D and beyond—if you need a component, you go to DigiKey.
Despite this, legacy brand perceptions were a headwind. Company leadership knew that to grow its offering in the U.S. and internationally, it needed to expand with service offerings across e-commerce and logistics. And it needed a brand that could support these aspirations.
We partnered with DigiKey Electronics to evolve its brand in a way that respected five decades of strong affinity with those who knew it, but also drove consideration with new customers and allowed the company to grow confidently into the future.
Our stakeholder and customer research revealed the core strengths we needed to pull through the brand evolution. This included DigiKey’s strong relationships with suppliers, customers and partners, its specialized expertise and its culture centered around going above and beyond. With that, we crafted a brand purpose that acted as a manifestation of these attributes but also showed that they are greater than the sum of their parts: accelerating progress for every designer, buyer and builder.
We recommended dropping “Electronics” from the name to modernize the brand and allow growth beyond electronic distribution into other categories like ecommerce and logistics.
The new visual identity had to solve a key tension: how do we evolve to look like a modern supplier and distributor, while still paying homage to DigiKey’s legacy? The answer lay in understanding how the identity could speak the community’s technical language in a sophisticated way. We created an entire visual language steeped in a modern take on the components DigiKey is known for—contacts and housings, bytes, bolts, and more—to express Digikey’s technical expertise and the reliability its customers count on. The tagline, We Get Technical, accompanies the logo and accomplishes critical goals: it speaks to DigiKey’s expertise, celebrates its role as a member of the community, and provides a rallying cry for customers who proudly own their technical abilities.
With the foundation of DigiKey’s branding laid into place, we crafted a voice to ensure every communication stays true to the affable expertise of DigiKey’s employee community. We rooted the voice in the persona of the Eye-Level Expert, a character whose humble confidence is complemented by a friendly, open and attentive attitude. This unaffected, straight-shooting communication style makes it possible to talk about highly technical subject matter while retaining the humanity that has always been at the company’s core.
It’s all led to a bold, fresh identity for DigiKey—one that brings the brand’s most enduring qualities to the surface, while firmly positioning them towards a future of growth and possibility.