New York
Heather Stern
Chief Marketing & Talent Officer
Heather heads up two important departments within Lippincott: marketing and talent.
Bridging internal and external strategy, Heather has a passion for igniting brands, inspiring teams and driving growth in the process. She’s a leading advocate for equity in the workplace and a co-chair of the AIGA Women Lead Initiative.
- In your own words, what do you do at Lippincott?
I do for Lippincott what we do for our clients — build our brand, nurture our teams, shape our culture and help position our organization for future success.
- For you, what makes Lippincott a special place to work?
We have such a rich history and get to do amazing work for amazing clients. No matter where in the world you are, you are likely going to interact with one of the brands we created or one of the experiences we designed. But like any place, it’s all about the people. I’m continually impressed by how smart, strategic, creative and multi-talented our people are. They inspire me every day and push me to be better.
- Which projects have been the most meaningful to you and why?
When a group of designers, writers, strategists, illustrators, architects, marketers and technologists get around a table to solve a problem together, it’s magic. From the “Like Me” exhibition to bringing happiness (and puppies) to SXSW, to launching thought leadership that gets people thinking differently about an important issue, these are things that have helped us make a mark in the world and create experiences that are uniquely Lippincott.
Words can be empty promises. A strong brand goes beyond messaging to guide real actions, behaviors and ways of being.
- What gets you out of bed in the morning?
My two boys and my unanswered emails.
- Since you began your career, what’s changed the least about the industry?
No matter how much technology continues to change the game, we’re still a relationship business.
- What’s your happy place?
Dancing (preferably at a Strokes concert).
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Education
B.A. English, Northwestern University
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Work Experience
VP Marketing North America, Kantar Millward Brown
Sr Conference Producer, Institute of International Research
Marketing and Communications Manager, Elias Arts
Editorial Assistant, Gail Sheehy -
Other Career Achievements
Co-Chair of AIGA Women Lead Initiative
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Welcome to the Human Era
At the core of the Human Era is the realization that the search for trust extends to organizations and brands as well as to people. And as you'll see, those who hope to be successful must be willing to hold up their side of the bargain.
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