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New York

Dan Clay

Partner, Innovation

This philosopher-turned-business consultant is a driving force in Lippincott’s innovation practice.

Blending his background in consumer psychology and business innovation, Dan wears dual hats — advising the world’s biggest businesses on how the world is changing, and grounding their innovations in enduring human truths. Dan gets his inspiration from reimagining a better world for consumers and has created new platforms for designing emotionally connected brands and understanding future consumer behavior.

For you, what makes Lippincott a special place to work?

The dual capabilities of a management consulting firm and a design agency. We can develop a rigorous business plan and then bring it to life beautifully.

What is a little-known fact about Lippincott?

We named Sprite.

Which projects have been the most meaningful to you and why?

My favorite projects (and I’m grateful that there have been so many of them!) are those where I’m playing an integral role in helping an iconic, important company reposition itself for the future. Whether it’s developing a new brand for Walmart or eBay or developing a whole new business design for a financial services or health care client, I get a lot of satisfaction from helping companies understand where customers are headed and redefine themselves accordingly.

Being a Lippincott’er means:

Having high standards of excellence and high expectations for impact.

What’s your happy place?

On a couch by the window with a book.

  • Education

    M.B.A., Wharton, University of Pennsylvania
    B.S. Philosophy, Northwestern University

  • Work Experience

    Consultant, Corporate Executive Board

  • Career Achievements

    Past speaking engagements include Fast Company Innovation Festival, eBay Brand Summit and Florida Governor’s Conference on Tourism

  • Connect

    LinkedIn

Insights

  • Article

    Customer of the Future

    The disruption happening all around us, across industries and continents, has brought about questions that will fundamentally impact the future of business. In response, we’ve carried out an extensive study to explore and share a vivid picture of the change ahead. Join us on a journey into the future.

  • Happiness HaloHappiness Halo

    Sense Perspective

    The Happiness Halo

    Appeal to customers’ reason and they’re yours for a day. Appeal to customers’ emotions and they’re yours for a lifetime.

  • Article

    Don’t just digitize, humanize
  • Article

    Brand vs. AI

    How disruptive technologies will shake, but not break, our enduring bond with brands

  • A woman crossing the road carrying shopping bagsA woman crossing the road carrying shopping bags

    Article

    Why tomorrow’s customers won’t shop at today’s retailers

    How will retailers keep up with expectations for immediacy, personalization and the other myriad of ways technological and societal changes are shaping the customer of the future?

Related News

  • Dan Clay explores Sensitive Technology with Digital Trends Live

    Digital Trends

  • Dan Clay explores the future of retail on Fast Company

    Fast Company

  • Dan Clay gives six tips to staying ahead of tech-driven trends

    Campaign

  • Don’t disconnect from the ‘delocated’ customer of the future, says Dan Clay

    CMO.com

More people
Outdoor photo of David Pianin, Partner of Brand Strategy at Lippincott

David Pianin

Partner, Brand Strategy

Outdoor photo of Rosalind Paradis, Senior Director, Experience Design at Lippincott

Rosalind Paradis

Senior Director, Experience Strategy

Steve Radzinski

Senior Associate, Brand Strategy

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