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Experience (47)
Article

12 brand trends to watch in 2023

Article

How an experience designer unlocked years of creative frustration with AI art

by Cory Cruser
Article

Fostering innovation
in a hybrid work environment

by Rick Wise
Image of nails linked together by threads
Article

Rethinking a company’s soul

by Rose Baki & Simon Glynn
Article

The trends that will dominate 2022

Article

How to successfully fill the shoes of a larger-than-life founder

by Brendán Murphy
A person skydiving over mountains
Article

How the pandemic provides unique opportunities for new leadership in travel

by David Mayer
Article

The power of physical experiences to connect with customers

by Fabian Diaz & Clemens Schrenk
Technology
Article

Creating sensitive digital experiences in a world of physical separation

by Dan Clay & Rupesh Patel
Article

Four keys to onboarding excellence

by Dan Clay
Photo of a voice assistant product on top of a pile of books
Article

As customers begin to shop through voice assistants, what can brands do to stand out?

by David Mayer & Nick Harrison
Indoor photo of a mall
Article

How conversational commerce will change the world of retail

by David Mayer
Flowers coming out of a digital folder symbol
Sense Perspective

Sensitive Technology

Article

The innovation of ‘huh?’

by Taddy Hall
Article

Lippincott Icons — 75 years in the making

Article

Forbes Innovation Leaders: Meet Chris Colborn — creator, builder and Lippincott CXO

Design process behind the Google Pixel 2016 with pieces of phones laid on the table
Article

What we see when we see Google design

by Connie Birdsall
Sense Perspective

Jobs-Based Innovation

A woman crossing the road carrying shopping bags
Article

Why tomorrow’s customers won’t shop at today’s retailers

by Dan Clay
Processed with VSCO with c2 preset
Article

Don’t disconnect from the ‘delocated’ customer of the future

by Dan Clay
Article

The “gig economy” — brace yourself for a new revolution

Article

The Uberization of the banking industry

by Ian Wood
Article

Innovate the experience, not just the product

by Rick Wise
Sense Perspective

The Power of Selective Excellence

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