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The business models of the future

by Dan Clay & John Marshall

Our privacy is dying, but we can lose it responsibly

by Dan Clay

Why tomorrow’s customers won’t shop at today’s retailers

by Dan Clay

How to win in the workplace of the future

by Dan Clay

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Don’t disconnect from the ‘delocated’ customer of the future

by Dan Clay

The “gig economy” — brace yourself for a new revolution

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How to design happiness

Photography by Jenna Bascom

People want automation but are afraid of machines

Happiness Halo

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The Happiness Halo

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Don’t just digitize, humanize

by John Marshall & Dan Clay

The future of consumer health

by Heather Stern & Josh Michaelson, Oliver Wyman

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