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Experience

We create dynamic, holistic experiences

Brands today are built not just from what they say, but what they do and what they make possible for their customers. We help our clients create meaning in their customers’ lives by turning innovative ideas into captivating experiences. By working in a studio model that uses rapid prototypes, we design bold, forward-looking customer solutions that set trends, rather than chase them.

Capabilities
  • Experience Strategy
  • Experience Design
  • Employee Experience
  • Service Design
  • Touchpoint Optimization
  • Signature Moments

Let’s talk experience

  • Heather Stern

    North America
    heather.stern@lippincott.com
    +1 212 521 5129
  • Greg Handrick

    Europe, the Middle East and Africa
    greg.handrick@lippincott.com
    +44 7867 521060
  • Stefan Fillip

    Asia-Pacific
    stefan.fillip@lippincott.com
    +852 2201 1771

Related work

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    EVEN Hotels

Meet some of the team

Clemens Schrenk

Partner, Brand and Innovation

Elizabeth Bakhash

Partner, Innovation

Enoch Wong

Consultant, Innovation

SEE ALL PEOPLE

Insights

experience innovation
Sense Perspective

Experience Innovation

Happiness Halo
Sense Perspective

The Happiness Halo

Sense Perspective

Sensitive Technology

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