In the News
Fast Company Announces the Third Annual Fast Company Innovation Festival
Lippincott will be hosting an immersive workshop on the customer of the future, and innovation leader Dan Clay will be speaking on a panel about the future of retail with CEOs of Brandless and Foursquare.
John Marshall on how to find out if your business is changing at the same pace as your customers
More often than not, customers change far faster than businesses do. In this interview, John explains why keeping pace is a relationship problem and offers advice for how companies can catch up: “Companies that are not ambitious, deeply personal, inextricably connected or relentlessly experimental are the ones that aren't keeping up with the rapidly changing customer.”